Disclaimer: West High Music Supporters and their webmaster are not computer experts. The following information may serve as helpful guidelines for novice computer users. Before making any changes or downloads consult a professional.
Sidenote for XP users: Reasons to download a different browser are (1) you will not have an optimal internet experience which will worsen as more websites implement new web coding standards and (2) Google will stop supporting IE8 in November 2012 which potentially will force an upgrade or change to use Google features such as Google Calendar or Gmail. (3) Issues pertaining to IE8's stability on the internet have been reported, so if you experience other problems it may be due to your browser. (4) Security and performance updates are no longer available for your highest version of Internet Explorer.
Note regarding downloading a new browser: New browsers are quick and easy to download, don't use a lot of space, and mostly have similar interfaces so they're not terribly difficult to learn. Your bookmarks, stored passwords, etc. will not transfer to the new browser, but will be transferred if you are upgrading the same browser. You may have more than one browser on your computer.
Browser download links:
Google Chrome -- The fasting growing browser, in 2012 Chrome passed Internet Explorer to become the most used browser on the internet. Chrome will save your personal preferences for portability among different computers.
Internet Explorer 9 -- Over the past 3 years IE has steadily declined in usage share inversely proportional to Chrome's growth, despite being Window's default browser. IE10 will be released Nov. 2012 for Windows 7 and Windows 8 users only.
Firefox -- Over 450 million users worldwide. The most consistent usage among the top 3 browsers, approximately 20-30% of user share. With steadfast loyal users, this browser has been unaffected by the so-called "browser wars". Favorite browser among designers and techies.
Safari -- This is Apple's default browser but also available for Windows. Tech reviews still assert that Safari is the fastest browser available and it remains a steady force among top used browsers.
After restarting your computer with the newest version of one the browsers above, or if you already had the most recent version you should view this website without any problems.
Was this information helpful? Please let us know.
WINDOWS XP USERS: A problematic issue with Windows XP running Internet Explorer is that you cannot download the most updated version, Internet Explorer 9. To download IE9 you must upgrade Windows XP to Windows Vista or Windows 8. If you are unwilling or unable to make this upgrade you may want to consider loading a different browser (Firefox, Google Chrome, etc.).
This website is designed using the latest web coding standards as of October 2012. New versions of browsers are constantly being released to keep up with coding trends. If you don't have your browser's most recent update you will not view this and other websites as they are intended to be displayed.
A quick check:
How many sides?
If you see an orange rectangle or any sides missing on the square above your browser is likely outdated and you should update.
Even if you see an oval and square you should still check to see if you are running the newest version of your browser, and upgrade if needed.
Novice help: The steps to check your browser version will vary depending your operating system (various versions of Windows, Mac OS, Linux, etc.). Look for "About Internet Explorer" or "About Firefox", etc. This is usually located at the top of the screen in one of your drop-down menus--Help Menu or Title Menu. From there you will see the version of your browser and usually find instructions about updating.
If this page does not load click on any menu item below, then click the Trouble link again.
Novice help: Common browsers are Internet Explorer, Mozilla's Firefox, Google Chrome, Edge (Windows 10), Safari, and these will each function slightly differently on different operating systems (various versions of Windows, Mac OS, Linux, etc.). Most people have a Windows based system.
Temporary fix: If you could only view the top portion of the homepage of this website simply click on the navigation menu button above and the problem may be temporarily averted. You should update your browser as soon as possible.